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 Legacy Group Market Research                                 

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About Us

Kathryn Lawrence

Legacy Group Market Research was founded in 2008 by professionals who have been in the industry since 1998. 

We're not the new kids on the block and we didn't buy our experience through company acquisitions.  We earned our experience.

We have created a company that truly holds the customers' needs as primary importance.   We build strong relationships within our organization, with our suppliers and our clients.  Our customer service comes from a genuine caring and advocacy for each other and for our clients. 

We are a premiere service provider of customer experience information.  Our suite of services include Mystery Shopping, IVR, ICR, Pricing Surveys and more.  

Together, our management team has over 30 years of expertise in the Customer Experience Information industry.  

Let us  help
business leave a
of unparalleled
customer loyalty
 and long lasting


                        Our Vision

The principal goal at Legacy Group Market Research is to sustain a unique partnership with each of our clients, while providing exemplary customer service and delivering an enterprising product.

With clients, suppliers and personnel alike, we promote the highest business ethics possible.  We foster a structured, yet creative work environment that sets the wheels in motion for mutual success.

Relationships matter to us.

For years, our team has demonstrated a solid reputation as a true partner with clients.  We are committed to providing quality service to our valued customers. We believe that a reputation as an honest and reliable business is the recipe for success.   While some of our competitors seek to profit by cutting corners, up-charging for every little change or request, or recommending unnecessary services to customers, we believe that a solid reputation and consistent service will reap bigger profits in the long run for all partners.  We provide excellent results at a fair, no nonsense price.

By being trustworthy, we believe that we will enjoy a long term profitable business that serves and benefits our customers. 

In order to help you understand and improve your customers' experiences, your information provider has to practice what they preach.  

You can count on us to do that.